Plans & Pricing

Available options

  • Automated Plugin & Theme Updates
    Peace of mind that your website software is always up to date and less likely to get hacked.
  • Eyes On Your Site
    We'll take a look at your site to make sure it's looking good.
  • Website Care Reports
    Regular reporting so you can see what we've been doing and rest assured it's under control.
  • Off-site Database Backups
    Secure off-site backups of your database that include all of your latest blog posts, form entries, etc.
  • Off-site Full Website Backups
    Secure off-site backups of your full website that includes your database plus all images in the media library, plugins and theme.
  • Backup Archives
    Full site backup for 3 months ago and 6 months ago.
  • Database cleaning and optimization
    Regular cleaning of your website to keep it running fast and smooth.
  • Uptime Monitoring & Performance Scans
    24/7 monitoring to make sure your site is always available for your customers.
  • iThemes Security Pro -
    $80/yr. value
    Brute Force Protection, Strong Password Enforcement, Lock Out Bad Users, Google reCAPTCHA and more.
  • Gravity Forms Pro Plugin -
    $99/yr. value
    #1 Form builder for Wordpress. Integrate with a variety of third party services such as PayPal and Mailchimp.
  • Compatibility Support
    If a plugin or theme update causes site breakage, we'll spend up to 30 minutes trying to resolve it.
  • Site Restore
    If a plugin or theme update breaks your site, we'll restore a functional backup of your site.
  • Premium Maintenance Screen
    Website visitors will see a "coffee break" screen instead of the default Wordpress screen.
  • Hide Wordpress Warnings
    Wordpress displays errors and warnings by default. Your website visitors will no longer see these.
  • Daily Security Scans
    Your site will be scanned daily to make and we'll be alerted if there's a security breach.
  • Priority Support
    We understand your website is an important part of your business.
  • Unlimited Malware Cleanup
    Despite the best efforts to keep your site secure, it's possible for your site to get hacked. When it does, we'll get it cleaned up at no extra cost.

Professional

$35monthly
$35monthly
  • Recommended for informational websites that have content updates LESS than once a month.
  • Monthly
  • Home Page & Contact Page
  • Quarterly
  • Monthly
  • Quarterly

Go-Getter

$55monthly
$55monthly
  • Recommended for websites or blogs that have content updates MORE than once a month.
  • Weekly
  • Home Page & Contact Page
  • Monthly
  • Weekly
  • Monthly

Mover & Shaker

$75monthly
$75monthly
  • Recommended for e-commerce sites or blogs that have content updates MORE than once a week.
  • Weekly
  • Home Page, One Secondary Page & Contact Page
  • Monthly
  • Daily
  • Weekly

Premium Maintenance Screen

premium-maintenance-mode

Hide WordPress Warnings

hide-php-notices-and-warnings

Website Care Report

wp-care-report

FAQs

What happens if my website goes down, is hacked, breaks, etc?
Go to the support page and let us know what’s going on. The whole purpose of our website care plans is preventative care, so we hope to prevent anything from happening. However, in the case that something should happen, we’ll be there to the rescue. We cannot promise your website will not be hacked or a plugin update won’t break your site but can promise we will do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.
What if my site goes down at midnight? Do you offer 24/7 support?
The WP Care Plan team can help you Monday-Friday, 9am to 5pm. Go to the support page and submit your request. If you’re using SITE ★ ROCKSTAR’s Managed WP Hosting, you can contact them 24/7 for tech support at (888) 943-6054. They will usually be able to help work out any emergencies that arise.
Doesn't my hosting plan include backups already?
If you’re using SITE ★ ROCKSTAR’s Managed WP Hosting, it does include 30 days of site backups. In an emergency, you can contact them 24/7 at (888) 943-6054 and they can restore a backup for you if needed. In our experience one backup is never enough to be completely safe. Servers go down, things go wrong, natural disasters strike, stuff just happens. That’s why we offer regular off-site backups in two additional locations so that you’ll always be covered.
If I only make changes to my site a few times a year, why do I need a Website Care Plan?
Even though you may not be making changes to your website there is a lot that goes on behind the scenes. WordPress CMS, your site theme and all of the plugins that are used (an average site has 5 to 20 plugins) are being continually improved by the developers. It’s important to keep these up to date on your website to ensure your site is functioning properly and stays secure.
I'm not sure which plan to sign up for. Which one is right for me?
How often do you make changes to your site?The more often you make changes, the more backups and updates you should have. If there was a problem with your site and it needed restored from a backup, would it be ok if it were a month old, a week old, or a day old? How much work would be involved if you had to replace any of the most recent content if it were lost?
My website was not built by Site Rockstar or any of its partners. Can I still sign up for a Website Care Plan?
We welcome anyone looking for a long term relationship with a dedicated webmaster. We prefer that you use SITE ★ ROCKSTAR’s Managed WP Hosting so you can have access to 24/7 support. We can transfer your site at no additional cost. We do work with other hosting providers on a case by case basis. When you sign up for any of the plans, we’ll do a free website evaluation that includes a backup of your existing site, complete software update, security checkup, malware scan and site optimization. If any additional work beyond this is needed to get your website current, additional fees may apply, but we’ll let you know before the work is done.
If my website goes down, does Site Rockstar offer any compensation for loss of business?
While we do our best to prevent your website from going down, being hacked, breaking, etc., we are not an insurance company. Having a disaster recovery plan is a type of “insurance”, but does not come with any guarantees. Read our full terms of service. If you require business insurance, contact your local insurance provider.
I really don't have the budget for this. Can I do some of this myself?
If you don’t have the budget to sign up for a Website Care Plan just yet and you have the time and willingness to do some learning, you can do the most important things yourself.  Read about it here. We also offer a lower cost No Frills Plan. Check it out here.